PRIVACY & REFUND POLICIES
Please read this document to know our privacy and refund policies at Certain Dev.
Last updated: 1 January 2020
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our services.
- WHAT PERSONAL INFORMATION WE COLLECT
We collect personal data in two ways: the first is when you provide it with your personal data while using our sites, including filling out forms, making purchases or contacting us via the contact page; the second is when you browse our website, where technical and non-identifiable data are being collected.
- GENERAL DATA PROTECTION REGULATION
We are a Data Controller of your information.
⦿ Certain Dev needs to perform a contract with you.
⦿ You have given Certain Dev permission to do so.
⦿ Processing your personal information is in Certain Dev legitimate interests.
⦿ Certain Dev needs to comply with the law.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
As a European resident you have the following data protection rights:
⦿ The right to access, update or to delete the information we have on you.
⦿ The right of rectification.
⦿ The right to object.
⦿ The right of restriction.
⦿ The right to withdraw consent
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
- LOG FILES
CertainDev follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
We do not store information of your credit cards and all payments are handled through payment gateways.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Additionally, when you make a purchase or attempt to make a purchase through the Site we verify your credit card through a payment gateway, and we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
Like any other website, CertainDev uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
- WHO WE SHARE YOUR DATA WITH
We don’t share, sell, trade or otherwise transfer your data with third-parties in a way as to reveal any of your personal information. However, some data is transferred and/or stored with third-party services we use to operate our websites, like Google Analytics, Google Adwords, Facebook, Easy Digital Downloads, Stripe, PayPal, Amazon SES, and Jilt.
- THIRD PARTY LINKS
We may include or offer third party products or services on our website, these third-party sites have separate and independent privacy policies and we do not hold any liability or responsibility for the content and activities of these linked sites.
- LICENSE KEYS
To validate the purchase and to unlock benefits such as automatic updates, support from our developers and extra resources for the product offered, a licenses key is required. While activating license key, we receive your website URL, name and email address. Also we keep records of all website URLs where license key activated.
- CHILDREN'S INFORMATION
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
CertainDev does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
- REFUND POLICY
When you are placing an order for any of our products, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the terms and conditions.
- CHANGES TO THIS POLICY
We may update our Privacy & Refund Policies from time to time. We will notify you of any changes by posting the new Privacy & Refund Policy on this page.
You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.